Integrate Customer.io automated messaging into your mobile application. Nativine embeds native Customer.io Mobile SDKs, powering transactional push alerts, in-app messaging overlays, and real-time customer behavior tracking.
1. Overview & Native Capabilities
Customer.io is an automated messaging platform built for tech-savvy product teams. Nativine's native integration bridges Customer.io SDK functions directly to your web view:
- Transactional & Marketing Push: Deliver push alerts with rich images, deep links, and custom sound chimes.
- In-App Messaging: Trigger native popups, banners, and modal overlays configured in Customer.io Journeys.
- Identify & Track API: Bind native device tokens securely to your Customer.io user ID or email.
2. Configuration & App Builder Setup Guide
💼 Enterprise & Higher Plans Notice: Customer.io Messaging is available on Nativine Enterprise and Custom plans (or enabled on request). When unlocked for your account, this add-on appears in the App Builder under Add-ons & Plugins.
Phase 1: Customer.io Dashboard Key Retrieval
- Log in to your Customer.io Dashboard at fly.customer.io.
- Navigate to Account Settings > API Credentials.
- Copy your Site ID and API Key.
Phase 2: Nativine App Builder Configuration
- Open the Nativine App Builder at /web-to-app-converter-pro.
- Click the Add-ons & Plugins tab in the left builder menu.
- Locate or search for Customer.io Messaging, toggle the plugin ON (or click Enable), and click Config.
- Paste your Site ID and API Key into the configuration input field.
- Click Save Config and navigate to the Builds tab to compile your mobile application.
3. Native JS Bridge API Reference
To identify users or log custom events in Customer.io JavaScript, call nativine.customerio.identify():
// Identify user
nativine.customerio.identify({
userId: 'usr_776655',
email: '[email protected]',
plan: 'enterprise'
});
// Track event
nativine.customerio.track({
name: 'created_project',
data: { project_name: 'Mobile App 2026' }
});
Parameters
| Parameter | Type | Description |
userId | string | Required. Unique customer identifier in Customer.io. |
name | string | Required. Custom event name string. |
4. Frequently Asked Questions (Q&A)
Does Customer.io support screen tracking automatically?
Yes. The native Customer.io SDK logs native screen views and web view navigation routes automatically.
Can I track push notification click rates?
Yes. Metrics for push delivery, opens, and deep link clicks are reported directly back to Customer.io campaign metrics.